Terms | Import Sports

Import Sports Ltd.

Last Updated: February 21, 2026

These Terms of Service ("Terms") govern your access to and use of www.importsports.ca (the "Website") and any services, programs, consultations, digital products, subscriptions, video analysis, recruiting support, advisory services, and related offerings (collectively, the "Services") provided by Import Sports Ltd. ("Import Sports," "we," "us," or "our"). By accessing the Website, purchasing, booking, or using any Services, you agree to these Terms.

1) Eligibility and authority

• You must be at least 18 years old to purchase Services unless a parent or legal guardian purchases and agrees to these Terms on your behalf.

• If a minor uses the Services, the parent or legal guardian is responsible for the minor's use, conduct, and compliance with these Terms.

2) What we provide

Import Sports provides sports-related guidance and support, which may include (depending on what you purchase): video analysis, player advising, recruiting education, communications support, career planning, and related consulting.

Representation notice: If you engage Import Sports for player representation (where applicable), that relationship (including fees or commission, scope, and duties) will be governed by a separate written representation agreement. These Terms still apply to the Website and any Services not covered by that separate agreement.

3) No guarantee of results

Sport and recruiting outcomes depend on many factors outside our control. We do not guarantee scholarships, roster spots, contracts, draft status, offers, playing time, or any specific athletic or career result.

4) Accounts, communication, and notices

• You agree to provide accurate contact and billing information and keep it up to date. • You consent to receive communications electronically (email, platform messages, and notices posted on the Website).

• Notices to Import Sports must be sent in writing as described in Section 10 (Disputes, billing questions, and chargebacks) and Section 8 (Cancellations).

5) Booking, rescheduling, and no-shows (appointments / sessions)

If your Services include scheduled calls, consultations, or video sessions: • Booking: Sessions are booked subject to availability and any package rules shown at checkout.

• Rescheduling: You must request a reschedule at least 24 hours before the scheduled start time (unless your package states a different window). Requests inside the window may be treated as a no-show.

• No-shows / late arrivals: If you miss a session or arrive more than 10 minutes late, we may treat it as a no-show and count the session as used.

• Session credits & expiry: If your plan includes session credits, credits must be used within the time period shown at purchase (or, if not stated, within 12 months). Credits are non-transferable and have no cash value.

6) Video, footage, and client-provided materials

• You are responsible for ensuring you have the right to share any video, footage, or materials you provide to us.

• You grant Import Sports a limited license to use your submitted materials only to deliver the Services (e.g., analysis, breakdowns, recruiting materials) and for internal quality or improvement.

• We will not publish identifiable client footage for marketing without your consent (or a parent or guardian's consent if the athlete is a minor).

7) Fees, billing, and renewals

• Prices are shown at checkout or in your invoice. Unless otherwise stated, fees are billed in the currency shown on the invoice and may be subject to applicable taxes.

• Subscriptions: If you purchase a subscription, you authorize recurring charges until you cancel in accordance with Section 8.

• Payment processing: Payments may be processed by third-party processors. You agree to their terms as applicable.

• Failed payments: If a payment fails, we may retry, suspend access, pause scheduling, or terminate Services until the account is brought current.

8) Cancellations (subscriptions and recurring billing)

To cancel a subscription or recurring billing, you must:

• Submit a written cancellation request by email to info@importsports.ca (or the billing email shown on your invoice), and

• Receive a written confirmation from Import Sports acknowledging the cancellation.

Important rules

• Verbal, in-person, DM, or phone cancellations are not valid unless confirmed in writing by Import Sports.

• Notice period: You must provide at least fourteen (14) days' written notice before your next renewal date to avoid the next renewal charge.

• Access through term: If you cancel, you retain access through the end of the already-paid billing period (unless terminated for cause under Section 13).

9) Refunds Unless required by law or explicitly stated in writing by Import Sports:

• All sales are final for Services already delivered.

• Digital products and downloads are non-refundable once delivered or accessed.

• For subscriptions and packages, we do not provide prorated refunds for partial months or unused time or credits (unless stated otherwise in writing). • If we choose to issue a discretionary refund in any situation, it may be subject to administrative deductions or non-recoverable processor fees.

10) Disputes, billing questions, and chargebacks

Contact us first. If you have a billing concern, you agree to email info@importsports.ca and allow us a reasonable opportunity to investigate and resolve it before initiating a chargeback.

Chargebacks

• Chargebacks made without first contacting us (or while Services are being delivered or available) may be treated as a material breach of these Terms. • If a chargeback is filed, we may suspend Services and access while the dispute is pending.

• We may submit evidence to your financial institution, including: proof of purchase, invoices, our cancellation policy, written communications, booking logs, delivered work product, and platform access records.

• Where permitted by law and card network rules, you agree to reimburse Import Sports for reasonable costs and fees we incur responding to improper chargebacks.

11) Client responsibilities and acceptable use

You agree not to:

• Misrepresent your identity, age, eligibility, or recruiting status;

• Share or resell our materials, templates, breakdowns, or proprietary methods;

• Use the Services for unlawful activity, harassment, or to violate the rights of others.

You are responsible for your choices, communications, and actions related to your athletic and recruiting journey.

12) Intellectual property

All Website content and Service materials (including analysis templates, documents, methods, visuals, and deliverables) are owned by Import Sports or our licensors and protected by law.

We grant you a limited, revocable, non-transferable license to use materials only for your personal use (or your minor child's personal use). You may not copy, distribute, publicly post, sell, or create derivative works without our written consent.

13) Suspension and termination

We may suspend or terminate Services and/or Website access if:

• You breach these Terms;

• You engage in abusive conduct toward staff or contractors;

• You file fraudulent or abusive chargebacks; or

• We reasonably determine continued service is not feasible.

If terminated for cause, you may lose access without refund to the extent permitted by law.

14) Third-party platforms and tools

Some Services may rely on third-party tools (video hosting, scheduling, payment, or analysis platforms). Import Sports is not responsible for third-party outages, policy changes, or service interruptions.

15) Disclaimers

• The Services are provided "as is" and "as available."

• We do not provide medical, psychological, legal, or financial advice. If you need those services, consult a qualified professional.

• Any training, performance, or wellness information is general educational guidance and not a substitute for professional care.

16) Limitation of liability

To the fullest extent permitted by law:

• Import Sports will not be liable for indirect, incidental, consequential, special, or punitive damages, or loss of profits or opportunities.

• Our total liability for any claim related to the Services will not exceed the total fees you paid to Import Sports for the Services giving rise to the claim during the three (3) months immediately before the event giving rise to the claim.

17) Indemnification

You agree to defend, indemnify, and hold harmless Import Sports from claims, damages, losses, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or third-party rights.

18) Force majeure

We are not responsible for delays or failures caused by events beyond our reasonable control (including outages, platform failures, weather, travel disruptions, illness, or emergencies).

19) Governing law and venue

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law principles. You agree that any dispute will be brought in the courts located in Ontario unless applicable consumer protection law requires otherwise.

20) Changes to these Terms

We may update these Terms from time to time. The "Last Updated" date will change. Continued use of the Website or Services after changes means you accept the updated Terms.

21) Contact

For support, billing, cancellations, or legal notices: info@importsports.ca.

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